General
What is the average delivery time?
Delivery time can take up to 8 working days. During busy periods this can increase to 10 working days. To other countries then The Netherlands it can take longer then 10 working days.
Which jerseys can I get?
You can get any jersey in the world. We highly recommend to tell us which jerseys you already have to avoid disappointments.
What should I do when I receive a damaged jersey?
When you receive a damaged jersey, please contact us at: info@secretjersey.com or via our Contact form.
My jersey is in the wrong size, what should I do?
When you've ordered the wrong size, please contact us at: info@secretjersey.com or via our Contact form.
I don't see my country when I want to order, what should I do?
When you don't see your country, please contact us at: info@secretjersey.com or via our Contact form.
Secret Jersey Boxes
What are the differences between the boxes?
We offer a variety of boxes to ensure we have something for all our customers. All the jerseys are 100% authentic and are always match jerseys *, so no warm-up jerseys or trainings jerseys. Each jersey can be from any recent year (up to 20 years in the past). Our current collection consists out of the following products:
- Secret Jersey Box: A random mens jersey from any team in the world.
- Secret Double Trouble Box: A box containing 2 random mens jerseys from any team in the world.
- Secret Jersey Womens Box: A random woman jersey from any team in the world.
- Secret Scarf Box: A random scarf from any team in the world.
* Unless indicated otherwise
What value do the jerseys in the boxes have?
Jerseys in our boxes could have a value between 20 and 100 euro's.